Episode 25

Frances Pack Training and Development Specialist at Citizens State Bank.

Frances Pack, known as Fran among her acquaintances, serves as the Training and Development Specialist at Citizens State Bank. During her extensive 29+ years of dedicated service to the institution, she has been instrumental in spearheading the bank’s online and mobile banking initiatives, thus amassing profound expertise in this domain. In her current role within the Human Resources and Training department, Fran engages with Daniel to explore the evolving landscape of banking, underscoring the significance of robust training programs and strategies for effectively assisting and guiding new employees who may face challenges during their initial stages of employment.

The views expressed in the Banking Matters Podcast are those of the speakers and do not necessarily reflect the position of Bankers Alliance or its affiliates.*